OnTask

Privacy Policy

Effective October 21, 2026

The short version. You give us one thing: a way to sign in. Everything else is made by using the app or is optional. Your record lives on your phone and on our server in the United States until you delete your account. We never sell your data, show ads or track you across other apps. The app uses your microphone only while you record a voice message. One person runs OnTask and can open an account to help you; every look is recorded, and you can ask to see that record. While “Share usage data” is on, PostHog receives usage data without your name; turn it off in Settings. Delete your account in Settings › Account: it is frozen at once and erased 14 days later.

This page says, in plain words, what OnTask keeps about you and why. It covers the OnTask app and this website. Questions go to [email protected].

Who we are

OnTask is made and run by one person: Bogdan Crncevic, an individual developer who lives in Serbia. When you email support, he is who answers. In this policy, “we”, “us” and “OnTask” mean him. He is the person responsible for your data under data-protection law. The service may later be operated by a company owned by the same person; if that happens, we will tell you.

For anything about your data — a question, a copy, a correction, a deletion — email [email protected]. That is our one address for support, privacy and legal matters.

What this policy covers

It covers the OnTask app for iPhone and Android, the server behind it, and this website at on-task.co. The app opens this page from its settings. Our Terms of Service cover your agreement with us; this policy covers your data.

What we do not collect

What we collect, and why

The only thing you must give us to have an account is a way to sign in: a Google account, an Apple account or an email address. Everything else below is either created by using the app or is optional.

In short: your record stays until you delete your account; server logs 30 days; problem reports 30 days after we close them; feedback 30 days after we close it and never more than six months; emails to support no more than 24 months after the conversation’s last message; the website’s waiting list 90 days after we invite you, or 12 months if we never do; sync results 30 days (an upload that never finishes, 24 hours); backups 7 days; sign-in codes 10 minutes.

Each item below says what it is, why we have it, the legal basis we rely on, who else receives it, and how long we keep it. “Until you delete your account” means until the account is erased (deleted for good), 14 days after you ask (see Deleting your account). Backups can hold erased data for a few days more (see Deleting your account).

What you give us

What using the app creates

What we keep to run and protect the service

We make no decisions about you by automated means that have legal or similarly serious effects.

Usage data, and the switch that stops it

To learn where the app helps and where it fails, OnTask sends usage events and crash reports to PostHog. PostHog stores them for us and hosts them in the United States.

Who else receives your data

A small number of companies help us run OnTask. Each works for us under a contract, may use your data only to provide its service to us, and must protect it at least as well as this policy says. We never sell personal data. There are no ads in OnTask. We never share it for advertising. We do not track you across other companies’ apps or websites.

Beyond these, we disclose personal data only if the law requires it, or to protect someone’s safety or our legal rights, and then only what is required.

Can we see your record? Yes: the one person who runs OnTask can open an account to help you or to check for misuse. Nobody else can. Every look is recorded, and you can ask to see those records.

Where your data is stored

The app’s data and the website’s waiting list are stored in the United States: our server runs on Render in Virginia, and our database and file storage run on Supabase in Virginia. PostHog holds usage data in the United States too. Emails you send to support, and the emails about website sign-ups in our mailbox, are the exception: Google holds them and may store them outside the United States (see Emails to support). We are based in Serbia and reach that data from there.

If you live outside the United States, your data therefore leaves your country, and US law is not the same as your own. So we bind every company that holds your data by contract to the protections on this page, and the rights here are yours wherever you live.

Security

Everything between your phone and our server travels encrypted; your sign-in is kept in your phone’s secure store; and every look we take at your data is recorded.

No system is perfectly secure. If a breach puts your data at risk, we will tell you and the authorities the law requires, without undue delay.

Emails we send

We send service emails whenever the service needs them:

These are part of running your account and you cannot opt out of them while you have one. Our service emails contain nothing clickable — no links and no buttons.

We send marketing email — news about OnTask — only to people who have agreed to it. If you have not agreed, you get none. Every marketing email says how to stop it, and telling us at [email protected] stops it too. Service emails never carry marketing.

If you hid your email with Apple, our emails reach you through Apple’s relay. If you turn that forwarding off in your Apple account settings, our emails — including notices about your account — will not reach you.

Getting a copy of your data

Email [email protected], from the address on your account if you can. We first check that you hold the account. We answer within one month, free of charge. If a request is unusually complex, the law lets us take up to two more months; we tell you within the first month if we need them. The copy holds all the personal data our server keeps about your account:

It is made on our server and sent to you, and our copy is deleted as soon as it has been sent.

Deleting your account

You can delete your account in the app’s settings, under Account › Delete account, or by emailing [email protected] from your account’s own address and we will schedule it for you. If you ask us by email while a phone is still signed in, minutes that phone has not yet synced are lost; deleting from the app syncs first. If you deleted your Apple ID and can no longer sign in, email us; we will need to satisfy ourselves that the account is yours before we schedule its deletion.

Deleting your account does not cancel a store subscription. Subscriptions are managed by the App Store or Google Play; cancel there first if you do not want to be charged again. The app says this before you confirm.

Signing out is not deletion: it removes your record from that phone and leaves your account as it is. Nor is deleting the app: your record stays on your account, and keeping it costs nothing.

Your other rights

Exercising a right costs nothing and never changes how the app treats you.

If you live in the EU, the EEA or the UK

The GDPR, or the UK GDPR, protects you, and nothing in this policy takes away a right it gives you. The app’s data and the website’s waiting list are stored in the United States, and Google may store support email and our mailbox outside your country too; under those laws, both count as a transfer out of your country. Those laws require safeguards for that transfer. Ask us at [email protected] which safeguard applies to a given provider. You have the rights under Your other rights, including a machine-readable copy of your data, and you may complain to the data-protection authority where you live. In the UK that is the Information Commissioner’s Office.

If you live in the United States

We do not sell your personal data, and we do not share it for cross-context behavioural advertising. We sell no sensitive personal data either. The rights to see, correct and delete your data described on this page are open to you whichever state you live in.

Children

You must be 16 or older to use OnTask; by creating an account you confirm that you are. We do not ask your age, and we do not knowingly collect data from anyone under 16. If we learn that an account belongs to someone under 16, we delete it and its data promptly. If you are a parent and believe your child has an account, email us and we will delete it.

This website

We set no cookies of our own and run no analytics, trackers or third-party scripts on this site. Our host, Cloudflare, may set one short-lived security cookie to tell people from bots; it identifies nobody. The waiting-list form sends our server the address you type and nothing else about you (see Website waiting-list email). The site is hosted by Cloudflare Pages, which sees your network address in order to deliver the page. We keep no record of your visit ourselves, except that joining the waiting list is a request to our server, which its logs record (see Network address in server logs).

Changes to this policy

When we change this policy, we post the new version here with its effective date. If a change matters to you — a new kind of data, a new recipient, a new use — we also email you at least 30 days before it takes effect, as the Terms promise. Changes that only clarify the text or that are in your favour may take effect when posted.

This policy is written in English. If it is ever translated, the English version controls.

Contact

Bogdan Crncevic, an individual developer based in Serbia. For anything in this policy: [email protected]. Our Terms of Service are at on-task.co/terms.